Customer Service Agent

Full-time

Customer Service Agents

from

$900

per

month.

Alexander

Customer Serivice Agent

- $900 /month

Outreach

Negotiating

Elijah

Customer Serivice Agent

- $950 /month

Account Management

Communication

Full-time

Customer Service Agents

from

$900

per

month.

Alexander

Customer Serivice Agent

- $900 /month

Outreach

Negotiating

Elijah

Customer Serivice Agent

- $950 /month

Account Management

Communication

How much can you save with Kuubiik?

We’ve had the privilege of supporting a multitude of clients in their quest for exceptional staff across a vast expanse of over 150 countries.

Average US Salary 🇺🇸

$6,088

/month

Avg. salary in rising countries

$900

/month

With Kuubiik

Potential savings

Up to

85%

With Kuubiik

What does a

Customer Serivice Agent

do?

Customer Service Agents are responsible for ensuring customer satisfaction and retention by providing excellent support and assistance. Their tasks involve addressing customer inquiries, resolving issues, and building strong relationships with clients.

Customer Onboarding.

Guiding new customers through the onboarding process. Providing information about the product or service, explaining features, and helping them get started.

Customer Success.

Providing timely and helpful responses to customer inquiries via email, phone, or chat. Assisting with product-related questions, technical issues, and troubleshooting.

Issue Resolution.

Resolving customer problems, complaints, or challenges effectively and efficiently. Collaborating with other teams within the organization to address complex issues.

Product Knowledge.

Having a deep understanding of the company’s products or services. Being able to explain product features, benefits, and usage to customers.

Account Management.

Managing customer accounts, including renewals, upgrades, and subscriptions. Ensuring that customers are aware of their account status and upcoming renewals.

Customer Feedback.

Gathering feedback from customers about their experiences with the product or service. Analyzing feedback to identify trends and areas for improvement.

Customer Training.

Providing training sessions or resources to customers to help them maximize the value of the product or service. Offering tips, best practices, and guidance on product usage.

Proactive Outreach.

Initiating proactive communication with customers to check their satisfaction levels, offer assistance, and inform them about new features or updates.

Cross-selling & Up-selling.

Identifying opportunities to cross-sell additional products or services that align with the customer’s needs. Upselling higher-tier plans or additional features to enhance the customer experience.

Finding the right talent has never been more flexible.

Related to

Customer Service

roles

Techincal Support Specialist

Technical Support Specialists are skilled professionals who provide assistance to individuals or organizations encountering technical problems with hardware, software, or electronic systems. They excel in the following key areas:

Salary (US): $6,088 /month

Salary (Kuubiik): $900 /month

Savings: 85%

Customer Success Specialist

Reporting credit data and maintaining accurate credit files for borrowers.

Salary (US): $5,943 /month

Salary (Kuubiik): $700 /month

Savings: 80%

Web apps

Mobile apps

Management

Others

CASE STUDIES

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About

Full-time