Techincal Support Specialist

Full-time

Technical Support Specialists

from

$900

per

month.

Ravi

Technical Support Specialist

- $900 /month

Customer Service

Technical Knowledge

Viraj

Technical Support Specialist

- $950 /month

Technical Knowledge

Communication

Full-time

Technical Support Specialists

from

$900

per

month.

Ravi

Technical Support Specialist

- $900 /month

Customer Service

Technical Knowledge

Viraj

Technical Support Specialist

- $950 /month

Technical Knowledge

Communication

How much can you save with Kuubiik?

We’ve had the privilege of supporting a multitude of clients in their quest for exceptional staff across a vast expanse of over 150 countries.

Average US Salary 🇺🇸

$6,088

/month

Avg. salary in rising countries

$900

/month

With Kuubiik

Potential savings

Up to

85%

With Kuubiik

What does a

Technical Support Specialist

do?

Technical Support Specialists are skilled professionals who provide assistance to individuals or organizations encountering technical problems with hardware, software, or electronic systems. They excel in the following key areas:

Issue Diagnosis.

Expertly diagnosing technical issues reported by users through effective questioning and troubleshooting.

Customer Service.

Delivering exceptional customer service by actively listening to users’ concerns, demonstrating empathy, and maintaining a patient and friendly demeanor.

Technical Expertise.

Demonstrating in-depth knowledge of hardware, software, operating systems, and IT infrastructure to resolve technical problems.

Problem Solving.

Analyzing complex technical issues and devising effective solutions, often under time constraints.

Remote Support.

Providing remote assistance via phone, email, chat, or remote desktop tools to resolve technical issues efficiently.

Software Troubleshooting.

Identifying and resolving software-related problems, including installation, configuration, and compatibility issues.

Network Support.

Assisting with network connectivity problems, including troubleshooting routers, modems, and network configurations.

Documentation.

Maintaining detailed records of technical issues, resolutions, and user interactions to aid in future troubleshooting.

Continuous Learning.

Staying updated with the latest technology trends, product updates, and troubleshooting techniques through ongoing training and certifications.

Finding the right talent has never been more flexible.

Related to

Customer Service

roles

Customer Success Specialist

Reporting credit data and maintaining accurate credit files for borrowers.

Salary (US): $5,943 /month

Salary (Kuubiik): $700 /month

Savings: 80%

Customer Service Agent

Customer Service Agents are responsible for ensuring customer satisfaction and retention by providing excellent support and assistance. Their tasks involve addressing customer inquiries, resolving issues, and building strong relationships with clients.

Salary (US): $6,088 /month

Salary (Kuubiik): $900 /month

Savings: 85%

Web apps

Mobile apps

Management

Others

CASE STUDIES

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About

Full-time